WordPress and website maintenance

Support for you and your client’s websites

Advice, fixes, and troubleshooting

  • Hack and backdoor removal
  • Bug fixes
  • Website recovery
  • WordPress ‘How-to’
  • General advice
  • Server and DNS troubleshooting

Updates and maintenance

  • WordPress and plugin updates
  • Plugin install and setup
  • G-Suite Setup
  • Website migration
  • Content updates
  • Website backup

Feature development

  • Newsletter form setup
  • Blog development
  • WordPress shop development
  • Custom feature development
  • Pop-up form development
  • Page/module development

Performance and security

  • Website speed optimisation
  • Google Analytics setup
  • Google Tag manager setup
  • Facebook pixel setup
  • SSL certificate and HTTPS setup
  • CloudFlare CDN setup

We have flexible support options to ensure your websites and digital infrastructures stay in top shape

Prepaid support hours that never expire, use any time and on any project.

5 hours

$275($55/hour)

  • Job request started within 12 hours
  • Most job requests actioned on the same day
  • Unused hours never expiry
  • Time Deducted in 15 Minute Increments
  • Detailed breakdown on task completion.
  • No monthly fee or minimal hours uses
ENQUIRE

10 hours

$500($50/hour)

  • Job request started within 12 hours
  • Most job requests actioned on the same day
  • Unused hours never expiry
  • Time Deducted in 15 Minute Increments
  • Detailed breakdown on task completion.
  • No monthly fee or minimal hours uses
ENQUIRE

20 hours

$900($45/hour)

  • Job request started within 12 hours
  • Most job requests actioned on the same day
  • Unused hours never expiry
  • Time Deducted in 15 Minute Increments
  • Detailed breakdown on task completion.
  • No monthly fee or minimal hours uses
ENQUIRE

Great for a site that requires ongoing attention and scheduled updates.

Basic

$90/month($1080/year)

  • 2 support hours per month
  • Free world-class hosting with Kinsta (optional)
  • Website backups (Daily)
  • Regular WordPress/plugin updates (Monthly)
  • Malware and virus scan (Monthly)
  • 24/7 uptime and security monitoring
ENQUIRE

Premium

$180/month($2160/year)

  • 4 support hours per month
  • Free world-class hosting with Kinsta (optional)
  • Website backups (Daily)
  • Regular WordPress/plugin updates (Monthly)
  • Malware and virus scan (Monthly)
  • 24/7 uptime and security monitoring
  • After hour support for business interrupting issues
ENQUIRE

Hundreds of agencies and businesses trust MockupToCode to maintain and support their websites. Find out why.

Most jobs started within 12 hours and usually completed on the same day

Free (optional) VPS hosting on world-class infrastructure (Kinsta) with any monthly support package

No contract, retainer hours will never expire.

All job requests are reviewed by designers

Use of staging site for changes and Github/Bitbucket for code control

Dedicated account managers and real agency people

Get to know us better or get a quick quote

FAQ

What hours do you operate? How quickly do you typically respond to emails and quote requests?

We are located in Canberra, the heart of Australia (GMT+10). Our passionate team works from 8:00am to 7:00pm, Monday to Friday. (We know we work late hours, but that’s the life of a developer!). Our team responds to emails and quotes within 24 hours, and usually in a much less timeframe.

What information do I need to provide you to fix my website?

We’ll need a written brief and login information for your website which may include FTP, cPanel, and CMS login.

How fast can you guys respond to my request?

Work usually begins within 12 hours of receiving your request. Smaller requests are normally dealt with on the same day.

How can I track my support hour usage?

If a request takes more than 2 hours to complete, we will seek your approval before commencing work. Upon completion of a request, our service manager will provide you with a written summary of the work done and a breakdown of the time spent.

What design formats do you work with?

We work with these file formats: Sketch, Adobe Photoshop, Adobe Illustrator, Adobe XD, Zeplin, Figma, inVision, and Adobe inDesign.